A customer visits your website, fill in the online booking form and:
You receive a email notification
The booking is recorded in your app. Our system will give to the customer the reservation number.
You’ll see the new online booking through View > Online booking menu option.
All these online bookings are recorded in your app but not yet confirmed. You have to review the information, check availability and then confirm the online booking into a real reservation. The app will allow you to send an email to the customer with the confirmation message.
This way our system allows you to not automatically reject a reservation in your hotel just because there isn't enough space. Let's see an example.
Any online booking will be automatically rejected, simply because you do not have availability for that date. Imagine that a reservation is automatically rejected from 1 to 30 September, simply because on day 1, the room is occupied.
You decide if you cancel it or manage the space of your residence to be able to accommodate that animal.
Edit what you need and confirm the booking to the client by email automatically, just clicking a button. Simple and easy.
If you have online reservations pending confirmation, a yellow indicator will appear on the home screen (or magic desk):
In the top menu, a small yellow indicator will also appear:
It is a powerful system because it can be included in any part of the management process of your business That is, if you want to ask for more information to the client before confirming the booking, you can do it.
If after confirming it, you usually send the client more information about the conditions of stay, information to make a booking payment (or a Paypal payment button, for example), or anything else, you can do it. Proceed as you consider and interact with the client as much as you need.
If the customer has an invoice pending payment, an alert box with the information will be displayed. Thus, before making a booking, you will know if the customer has pending payments.
In your website you can include a form to get online booking in your Hotel from your customers:
Go to Settings > Online booking > copy the code
Paste the code you’ll find there in the code of your website
Note: there’s a different code for any different supported language, be sure you choose the correct one.
There's a different code for the two available modes: button mode or Iframe mode. We'll talk about it later.
Copy the Button Mode code into your website source and save it. When visiting your website a button will appear and when your customers clicks on the button, a popup window will open with the form to enter the booking details:
It is also possible to embed the form on your website (instead of a button and a popup window):
Go to Settings > Online bookings
Copy the Iframe mode code
In the place of your page where you want to embed the form, paste the iframe html element including that url in the src attribute, as shown in the following example:
<iframe src="https://ges-pet.appspot.com/hotel/reservas/online/GU-xxxxxxxxxxxxx-xxx/en" width="800" height="600"></iframe>
In the field width = "" indicates the desired width
In the field height = "" indicates the desired height
Optionally you can include the tags: scrolling and frameborder
Sign in to your Facebook account
A new option or tab will appear in the menu, it will be placed in the last position
Click on it
Click on the Edit Tab button
Type the title you want (for example, "online booking") and paste the Gespet IFRAME mode code (at the top of this tutorial, you have information about using the iframe)
You can preview the result by clicking on the Preview button
To Save, Click on the Save & publish button
9. If you return to your facebook page, you will see that at the bottom of the menu, there is the new tab that we have just configured with the new title (we in the example, we have called "Online Booking")
10. If you click on it, you can edit it and view the tab as a visitor
Wordpress does not correctly interpret scripts simply by pasting them into an entry or post.
To interpret the script correctly and show the online booking form:
Option 1: Access to the Code Editor and paste the Gespet code
note: It will appear in the place where you hit it, if you paste it in the foot of the page, it will appear in the foot and if you do it in the side menu, it will appear in that zone.
If you do not know how to do this, contact your webmaster to insert it in the part of the web you want.
Left menu > Layout
Select the area where you want to place it
Add a Gadget
Paste the Gespet code
It will appear in the place where you have placed it.