Real-time electronic invoicing or Real-time invoice reporting
Electronic invoicing with mandatory tax reporting | Government-certified e-invoicing

Gespet E-invoicing provides tools for integrating the Gespet ERP+CRM with electronic invoicing systems, using providers authorized by the relevant authorities.

Gespet is an ERP (Enterprise Resource Planning)+ CRM (Customer Relationship Management) system that helps professionals manage and automate their internal processes and manage their customer relationships from a single, centralized platform.

At Gespet, we follow an affordable and fair pricing policy, meaning our rates are budget-friendly and reasonable—designed so that any pet business, no matter its size or revenue, can access professional, full-featured, high-quality software.

We firmly believe that technology shouldn’t be a luxury, but a tool that’s within everyone’s reach. That’s why we tailor our pricing to offer the best without it being a financial burden, staying true to our commitment to sustainability, innovation, and inclusiveness.

For this reason, we haven’t raised the base cost of the management solutions included in the Gespet ERP+CRM to cover the high costs associated with implementing electronic invoicing.

Instead, we offer users complete flexibility. They can:

• Continue using the Gespet ERP+CRM without the invoicing functionality and choose to issue and send their electronic invoices for free using the official tool provided by the Tax Agency or relevant Authority.
  This way, they can cut down costs and adapt operations to suit their specific needs.

• Or, if they prefer, they can purchase and use Gespet E-invoicing to integrate it into their ERP and issue/send invoices directly.

By contracting the Gespet E-invoicing service, the User must choose among the different available systems, selecting the one applicable to their business according to their country or territory of activity.

Once registration has been completed and a system has been contracted, it will not be possible to change the selection to another system or cancel the service in order to request a refund of the amount paid.

Contracting the service implies direct registration with the certified provider, the initiation of the configuration process and the activation of the service. Therefore, the User must ensure that the appropriate system is correctly selected before confirming the subscription.

In certain countries, the invoicing system must be chosen based on the applicable territory.

For example, in Spain, as a general rule, for the territories of Álava (Araba), Bizkaia (Bizkaia) and Gipuzkoa (Gipuzkoa), the mandatory system is TicketBAI, whereas for the rest of Spain the usual option is VeriFactu, although there are exempt territories or special conditions. In case of doubt regarding the applicable system, the User must seek prior advice by consulting the competent authority or a tax advisor before proceeding with the subscription.

Due to the complexity of the configuration process, registration with the certified provider and validation with the Tax Authority or the competent body, a monthly subscription model is not available.
The service is offered on an annual basis, and therefore the duration of the contracted service shall be 365 days from the date of subscription.

If the User has multiple Gespet ERP+CRM modules (Hotel, Store, Veterinary, Daycare, Grooming, among others), the User may use the electronic invoicing service for all invoices generated across any business area, without the need to contract a separate service for each module.

The User may continue using Gespet ERP+CRM without the invoice issuance functionality and may choose to generate and send electronic invoices free of charge through the official tool provided by the Tax Agency or the corresponding authority.
Alternatively, the User may contract and use Gespet E-invoicing to integrate it into their Gespet ERP+CRM, generating and sending invoices directly.

Gespet applies an affordable and fair pricing policy, allowing the User to subscribe based on their invoicing volume, measured by the number of invoices issued per month.
You may choose the package that best suits your needs: 100, 500 or 1,000 monthly invoices.
Each generated invoice will count as one consumed unit, and the number of invoices included in your plan resets on the first day of each calendar month.
Once the contracted monthly limit is reached, it will not be possible to generate or send additional invoices through Gespet E-invoicing until the start of the next monthly period; alternatively, a higher tier module may be contracted to increase the monthly invoice allowance.
This can be done directly from your Gespet account

The subscription price is as follows:

• 100 monthly invoices: $395.40 per year

• 500 monthly invoices: $599.40 per year

• 1,000 monthly invoices: $875.40 per year

In a single payment. The duration is one year (365 days) and allows the generation and sending of 100, 500 and 1,000 invoices respectively each month.

If the User does not complete the initial activation (by providing their tax information), does not issue invoices, issues fewer invoices than those available under the contracted plan (100, 500 and 1,000 invoices per month respectively), or decides to stop using the service before its expiration date, the User may cancel it at any time, but shall not be entitled to request a refund of the proportional unused portion. The service will remain active and operational until its expiration date, at the User’s disposal.

Gespet E-invoicing provides an integrated technical solution to facilitate compliance with electronic invoicing obligations, but cannot guarantee that the User possesses the knowledge, data or requirements necessary for its proper configuration or use.

Under no circumstances shall it be possible to request a refund of the amount paid if the User is unable to configure the system, does not meet any of the mandatory requirements imposed by the public administration (such as certificates, identifiers, system registration, etc.), does not know or does not correctly enter their tax information, or simply does not complete the service activation for reasons beyond Gespet’s control.

Likewise, no refunds shall be granted if the User requests cancellation of the service (due to cessation of activity, change in tax jurisdiction, migration to another system, or any other reason), or in the event that authorities delay the enforcement dates of mandatory electronic invoicing. The fact that its use is not yet mandatory does not prevent the system from being active and usable by the User, and therefore such circumstances shall not give rise to any full or partial refund.

Gespet shall provide, whenever available, links to official support content issued by the competent authorities, as well as explanatory documentation to guide the User throughout the process.

However, the responsibility for having correct tax information and complying with the required procedures lies solely with the User, who must, if necessary, seek additional assistance from a tax advisor or the corresponding Tax Authority.

Gespet does not provide tax or legal advice, and its responsibility is limited to the technical integration and operation of the system.

DISCONTINUATION OF THE SERVICE

The User may request at any time to discontinue the use of the electronic invoicing service, provided that such request is made expressly and is recorded by Gespet for traceability purposes.

Prior to proceeding, Gespet shall inform the User that deactivation of the system may have fiscal and legal implications, particularly in cases where the User is subject to regulations requiring the use of verifiable invoicing systems. Therefore, the User is advised to consult a tax advisor or the competent authority beforehand.

The cancellation request must include the reason for such request, which will also be recorded by Gespet for control and traceability purposes.

The cancellation will take effect immediately and is irreversible. Once processed, this action cannot be undone, as the termination will be immediately submitted and executed with the certified provider.

Gespet acts solely as a technology provider and does not provide tax or legal advice, and shall not be held liable for any consequences arising from the User’s decision to discontinue the service or from non-compliance with their fiscal obligations.

REACTIVATION OF THE SERVICE AFTER PREVIOUS CANCELLATION

The User may request to contract the service again, which shall in all cases imply a new activation of the service and the start of a new subscription period independent from any previously contracted period.
It is not possible to "recover" the previous service, as it was cancelled.

During the period in which the service has been deactivated, the User shall be solely responsible for compliance with their fiscal and legal obligations, including, where applicable, the proper issuance of invoices in accordance with the regulations applicable in their jurisdiction.

The User declares that the request for a new subscription is consistent with their current tax situation and that they meet the requirements established by the applicable regulations for the use of electronic invoicing systems.
In case of doubt, the User shall consult a tax advisor or the competent authority beforehand.

Gespet acts solely as a technology provider and does not provide tax or legal advice, and shall not be held liable for any consequences arising from the use of the service, the new subscription or any non-compliance with the User’s fiscal obligations.

To use electronic invoicing within Gespet, we developed Gespet E-invoicing—an integration with a government-certified provider. This allows users to purchase the invoicing service directly within Gespet, with no extra steps or technical expertise required.

Although the service is purchased through Gespet, it runs on Gespet E-invoicing in connection with an independent authorized provider. Therefore, its use is subject to the provider’s own terms and conditions, which the user must accept during activation.

The provider through which Gespet E-invoicing integrates with VeriFactu and TicketBAI is: fiskaly Iberia S.L, Tax ID: B44752210

Download and view the self-declaration for VeriFactu system:

Spanish Version
English Version

The user is responsible for:

• Correctly entering their tax and business information.

• Choosing the appropriate service plan based on their country or region.

• Meeting the technical and legal requirements set by the authorities (such as prior registration, digital certificates, etc.).

Gespet cannot be held liable for any user errors, omissions, or failure to comply with regulations.

Gespet provides the User with the functionality to issue both full invoices and simplified invoices, in compliance with applicable regulations.
It is the sole responsibility of the User to determine which type of invoice is appropriate in each case, based on:

• the tax regulations applicable in their country or region,

• the nature of their business activity,

• the type of end customer (individual, business, domestic, or international),

  and the amounts being invoiced.

Gespet does not intervene in or validate this decision, and merely provides the technical tools necessary for issuing either type of invoice, according to the User’s selection.

The User agrees to use the appropriate option in accordance with the tax legislation that applies to them and releases Gespet from any liability arising from the incorrect use of the selected invoice type.

In case of doubt about which type of invoice should be issued in each situation, the User must seek prior guidance by consulting the competent tax authority or a professional tax advisor.

CHANGE OF LEGAL JURISDICTION

In the event that the User wishes to change their legal jurisdiction, such request must be formally recorded, and the User’s acceptance shall be registered by Gespet for traceability purposes. The User shall, under their sole responsibility, declare that they are no longer subject to tax obligations in the previous jurisdiction and that the provisions relating to verifiable invoicing systems are no longer applicable to them.

The User shall declare that they are subject to a new applicable tax jurisdiction and undertake to comply with all legal and tax obligations required therein, expressly releasing Gespet from any liability arising from the User’s failure to comply with such obligations, as well as from any misuse of the system contrary to applicable regulations.

Gespet facilitates the purchase and use of the Gespet E-invoicing service through integration with an authorized provider, acting as a technical bridge for setup and management.

However, Gespet is not the final service provider and therefore cannot be held responsible for issues related to the external system’s operation, legal requirements, or incorrect usage by the user.

Compliance with tax regulations is solely the user’s responsibility, and they must ensure proper configuration and adherence to procedures set by the tax authority.

Electronic invoicing regulations (TicketBAI, VeriFactu, etc.) are mandatory for certain taxpayers under current law. It is the user’s responsibility to determine whether these rules apply and to follow the procedures required by the authorities.

Gespet does not offer legal, tax, or accounting advice. To clarify whether obligations apply, what regime is relevant, or how to complete the necessary procedures (registration, digital certificates, etc.), users should contact a qualified tax advisor or the appropriate tax authority.

Gespet may update or modify this information, the setup process, technical requirements, or any other content related to electronic invoicing at any time to reflect legal or technical changes.

Users are encouraged to check this section regularly to stay up to date on applicable terms.

Scheduled maintenance, whether by the provider or by Gespet, will be published with as much advance notice as possible on the status page, which will always be available for the User to check and stay up to date:

Check the status page

Activating and using Gespet E-invoicing implies express acceptance of these terms and those of the certified provider offering the service.

By purchasing the service through Gespet, the user acknowledges that they have read and understood both their responsibilities and the limitations of Gespet’s role as a technical integrator.