Real-time electronic invoicing o Real-time invoice reporting
Electronic invoicing with mandatory tax reporting | Government-certified e-invoicing

Gespet E-invoicing provides tools for integrating the Gespet ERP+CRM with electronic invoicing systems, using providers authorized by the relevant authorities.

Gespet is an ERP (Enterprise Resource Planning)+ CRM (Customer Relationship Management) system that helps professionals manage and automate their internal processes and manage their customer relationships from a single, centralized platform.

At Gespet, we follow an affordable and fair pricing policy, meaning our rates are budget-friendly and reasonable—designed so that any pet business, no matter its size or revenue, can access professional, full-featured, high-quality software.

We firmly believe that technology shouldn’t be a luxury, but a tool that’s within everyone’s reach. That’s why we tailor our pricing to offer the best without it being a financial burden, staying true to our commitment to sustainability, innovation, and inclusiveness.

For this reason, we haven’t raised the base cost of the management solutions included in the Gespet ERP+CRM to cover the high costs associated with implementing electronic invoicing.

Instead, we offer users complete flexibility. They can:

• Continue using the Gespet ERP+CRM without the invoicing functionality and choose to issue and send their electronic invoices for free using the official tool provided by the Tax Agency or relevant Authority.
  This way, they can cut down costs and adapt operations to suit their specific needs.

• Or, if they prefer, they can purchase and use Gespet E-invoicing to integrate it into their ERP and issue/send invoices directly.

When signing up for Gespet E-invoicing, the user must choose from the available systems based on their country or region of business activity.

Once the account is created and a system selected, it won’t be possible to switch to another system or request a refund for any payments already made.

Signing up initiates direct registration with the authorized provider, along with the system setup and service activation. Therefore, the user must make sure to select the correct system before confirming the subscription.

In some countries, the billing system must be selected based on the specific region.

For example, in Spain, as a general rule, the territories of Álava (Araba), Biscay (Bizkaia), and Gipuzkoa must use the TicketBAI system, whereas the rest of the country typically uses VeriFactu—although some regions may be exempt or have special conditions. If unsure which system applies, users must consult the relevant tax authority or a professional tax advisor before subscribing.

Due to the complexity of the configuration process, registration with the certified provider, and validations with the tax authorities or relevant body, the monthly subscription option is not available.
The service is available with an annual subscription, meaning the contracted service will be valid for 365 days from the date of purchase.

If the user holds multiple Gespet ERP+CRM modules (Hotel, PetShop, Veterinary, Grooming, etc.), the electronic invoicing service can be used for all invoices generated across those business areas—no need to buy a separate service for each module.

The User can continue using the Gespet ERP+CRM without the invoicing feature and choose to generate and send their electronic invoices for free using the official tool provided by the Tax Agency or the relevant authority.
Alternatively, they may choose to subscribe to and use Gespet E-invoicing to integrate it into their Gespet ERP+CRM, allowing them to generate and send invoices directly from the platform.

Gespet follows an affordable and fair pricing policy, allowing Users to subscribe based on their invoicing volume, measured by the number of invoices issued per month. The initial plan includes 100 invoices per month, and this limit can be increased as needed — in blocks of 100 invoices.

Each generated invoice counts as one unit consumed. Once the monthly limit is reached, it will no longer be possible to generate or send additional invoices through Gespet E-invoicing until the start of the next billing cycle.
The number of invoices included in your plan renews on the 1st day of each calendar month.

If the User does not complete the initial activation (by filling in their tax information), does not issue invoices, issues fewer than 100 invoices per month, or decides to stop using the service before its expiration date, they may cancel it at any time. However, they will not be entitled to request a refund for the unused portion of the subscription.
The service will remain active and fully operational until its expiration date and will remain available to the User.

Gespet E-invoicing is a technical solution designed to help meet electronic invoicing obligations, but it cannot guarantee that the user has the necessary knowledge, data, or technical requirements for proper setup or use.

Under no circumstances will refunds be granted if the user is unable to configure the system, lacks mandatory elements imposed by the authorities (such as certificates, IDs, system registrations, etc.), misenters their tax information, or fails to complete service activation for reasons beyond Gespet’s control.

Where available, Gespet will provide links to official help content from the authorities, along with user guides to assist throughout the process.

However, it is entirely the user’s responsibility to ensure they have the correct tax information and complete all necessary procedures. If needed, they should seek help from a tax advisor or their local tax authority.

Gespet does not offer legal or tax advice. Its responsibility is limited strictly to the technical integration and operation of the system.

To use electronic invoicing within Gespet, we developed Gespet E-invoicing—an integration with a government-certified provider. This allows users to purchase the invoicing service directly within Gespet, with no extra steps or technical expertise required.

Although the service is purchased through Gespet, it runs on Gespet E-invoicing in connection with an independent authorized provider. Therefore, its use is subject to the provider’s own terms and conditions, which the user must accept during activation.

The provider through which Gespet E-invoicing integrates with VeriFactu and TicketBAI is: fiskaly Iberia S.L, Tax ID: B44752210

Download and view the self-declaration for VeriFactu system:

Spanish Version
English Version

The user is responsible for:

• Correctly entering their tax and business information.

• Choosing the appropriate service plan based on their country or region.

• Meeting the technical and legal requirements set by the authorities (such as prior registration, digital certificates, etc.).

Gespet cannot be held liable for any user errors,a omissions, or failure to comply with regulations.

Gespet provides the User with the functionality to issue both full invoices and simplified invoices, in compliance with applicable regulations.
It is the sole responsibility of the User to determine which type of invoice is appropriate in each case, based on:

• the tax regulations applicable in their country or region,

• the nature of their business activity,

• the type of end customer (individual, business, domestic, or international),

  and the amounts being invoiced.

Gespet does not intervene in or validate this decision, and merely provides the technical tools necessary for issuing either type of invoice, according to the User’s selection.

The User agrees to use the appropriate option in accordance with the tax legislation that applies to them and releases Gespet from any liability arising from the incorrect use of the selected invoice type.

In case of doubt about which type of invoice should be issued in each situation, the User must seek prior guidance by consulting the competent tax authority or a professional tax advisor.

Gespet facilitates the purchase and use of the Gespet E-invoicing service through integration with an authorized provider, acting as a technical bridge for setup and management.

However, Gespet is not the final service provider and therefore cannot be held responsible for issues related to the external system’s operation, legal requirements, or incorrect usage by the user.

Compliance with tax regulations is solely the user’s responsibility, and they must ensure proper configuration and adherence to procedures set by the tax authority.

Electronic invoicing regulations (TicketBAI, VeriFactu, etc.) are mandatory for certain taxpayers under current law. It is the user’s responsibility to determine whether these rules apply and to follow the procedures required by the authorities.

Gespet does not offer legal, tax, or accounting advice. To clarify whether obligations apply, what regime is relevant, or how to complete the necessary procedures (registration, digital certificates, etc.), users should contact a qualified tax advisor or the appropriate tax authority.

Gespet may update or modify this information, the setup process, technical requirements, or any other content related to electronic invoicing at any time to reflect legal or technical changes.

Users are encouraged to check this section regularly to stay up to date on applicable terms.

Activating and using Gespet E-invoicing implies express acceptance of these terms and those of the certified provider offering the service.

By purchasing the service through Gespet, the user acknowledges that they have read and understood both their responsibilities and the limitations of Gespet’s role as a technical integrator.