Real-time electronic invoicing o Real-time invoice reporting
Electronic invoicing with mandatory tax reporting | Government-certified e-invoicing

Gespet includes optional features to facilitate integration with electronic invoicing systems through providers authorized by the competent public authorities.

At Gespet, we follow an affordable and fair pricing policy, designed to ensure that any pet-related business —regardless of its size or turnover— can access a professional, comprehensive, and high-quality software solution.

We strongly believe that technology should not be a luxury, but a tool accessible to all. That’s why we adjust our prices to offer the best value without becoming a financial burden, staying true to our commitment to sustainability, innovation, and inclusion.

For this reason, we have not increased the base price of our management solutions to cover the high costs associated with implementing electronic invoicing.

Instead, we offer full flexibility to our users: they can continue using the software without the invoicing feature and choose to generate and submit their electronic invoices for free using the official tool provided by the Tax Agency. This way, they can reduce costs and adapt operations to their needs. And if they prefer to have the invoicing functionality integrated directly into Gespet, they can easily contract it through us.

When contracting the electronic invoicing service through Gespet, the user must choose from the available systems, selecting the one applicable to their business according to their country or region of operation.

Once registration is completed and a system is selected, it will not be possible to change the selection or cancel the service to request a refund.

The contracting process includes direct registration with the authorized provider, the start of the configuration process, and the activation of the service. Therefore, the user must ensure they select the correct system before confirming the contract.

In some countries, the invoicing system must be selected based on the specific region.

For example, in Spain, as a general rule, the mandatory system for the provinces of Álava, Vizcaya, and Guipúzcoa (Araba, Bizkaia, and Gipuzkoa) is TicketBAI, while for the rest of Spain, the standard option is VeriFactu —though some territories may be exempt or subject to special conditions.

In case of doubt about which system applies, the user must consult the competent authority or a tax advisor before contracting the service.

The electronic invoicing service is contracted on a yearly basis, meaning the service will be active for 365 days from the date of activation.

If the user has several Gespet modules (Hotel, Store, Veterinary, Grooming, etc.), they may use the invoicing service for all invoices generated across any business area, with no need to contract a separate service for each module.

Gespet applies an affordable and fair pricing policy, allowing the user to select a plan based on their invoicing volume, measured by the number of invoices issued per month. Available options include:

• Limit of 100 invoices per month.

• Limit of 500 invoices per month.

• Plus plan, with no monthly invoice limit.

Each generated invoice will count as one unit. Once the monthly limit is reached, no more invoices may be generated or submitted via Gespet until the beginning of the next monthly cycle.

If the user needs to issue or submit more invoices, they may upgrade to a higher plan at any time.

As with all Gespet solutions, if the user decides to stop using the service, they may do so at any time. However, no refunds will be issued for the unused portion of the contracted period. The service will remain active until the expiration date and may continue to be used until then.

Gespet provides a technical solution to help users comply with electronic invoicing requirements, but cannot guarantee that users have the necessary knowledge, data, or resources for proper configuration or use.

Under no circumstances may the user request a refund if they do not know how to configure the system, lack mandatory administrative requirements (such as digital certificates, identifiers, prior registration, etc.), fail to enter their tax information correctly, or fail to activate the service due to reasons unrelated to Gespet.

Whenever available, Gespet will provide links to official support content from public authorities, as well as explanatory documents to guide users through the process.

However, it is solely the user’s responsibility to have the correct tax information and fulfill all administrative requirements. If necessary, the user must seek additional assistance from a tax advisor or the relevant tax authority.

Gespet does not provide legal or tax advice. Its responsibility is limited to the technical integration and functionality of the invoicing system.

To use electronic invoicing from within Gespet, we have carried out a technical integration with a provider authorized by the tax authorities. This allows users to contract the invoicing service directly through Gespet, without requiring external arrangements or technical expertise.

Although the service is contracted through Gespet, the integration is established with an independent authorized provider. Therefore, its use is subject to that provider’s own terms and conditions, which the user must accept during activation.

The provider through which the integration with VeriFactu and TicketBAI is offered is: fiskaly Iberia S.L, Tax ID: B44752210

The user is responsible for:

• Correctly entering their tax and business data.

• Contracting the service with the appropriate provider.

• Meeting all technical and legal requirements set by the authorities (such as prior registration, digital certificates, etc.).

Gespet cannot be held liable for any errors, omissions, or regulatory non-compliance on the part of the user.

Gespet facilitates the contracting and use of the electronic invoicing service by integrating with an authorized provider, acting as a technical channel for its activation and management.

However, Gespet is not the final service provider and, therefore, cannot assume responsibility for issues arising from the operation of the external system, legal requirements, or the user's misuse of the service.

Compliance with tax regulations is entirely the responsibility of the user, who must ensure proper configuration of their data and follow the steps required by the tax authority.

Electronic invoicing regulations (TicketBAI, VeriFactu, etc.) are mandatory for certain taxpayers under current law. It is the user's responsibility to determine whether these regulations apply to them and to implement the required procedures accordingly.

Gespet does not offer legal, tax, or accounting advice. To resolve questions regarding applicable obligations, regimes, or how to carry out administrative procedures (registration, certificates, etc.), the user must contact an authorized tax advisor or the relevant Tax Agency, Foral Treasury, or other competent authority.

Gespet may update or modify this information, the configuration process, technical requirements, or any other content related to electronic invoicing at any time to adapt to regulatory or technical changes.

Users are encouraged to check this section regularly to stay informed of applicable terms and conditions.

The activation and use of electronic invoicing from Gespet implies express acceptance of these terms and conditions, as well as those of the authorized provider delivering the service.

By contracting the service through Gespet, the user acknowledges having read and understood both their own responsibilities and the limitations of Gespet’s role as technical integrator.