How to change the payment method in Gespet?



We have two payment methods:

  • Paypal: reate a Paypal subscription to pay for your app every month. Every month Paypal will automatically charge the payment in your Paypal account, you do not have to do anything.

  • Card: Pay with your credit, debit or prepaid card. Make a one-time payment and use your app for 12 months. (In addition, you will get a discount, more than 20%)



If you now have the monthly payment method and want to change to a single annual payment:

  1. Access to the website: click here

  2. Buy the app or apps with the annual payment method

  3. We will notify you that we have already made the change

  4. Access your Paypal account and cancel the subscription (s) you created for your previously monthly payment


If you now have the annual payment method and want to change to monthly payments:

  1. Access to the website: click here

  2. Buy the app or apps with the monthly payment method. Paypal will create the subscription to charge in your paypal account each month

  3. We'll update your apps to have the new monthly payment and we'll notify you once the change is made.


In both cases, all information is maintained, nothing is lost. You won't see any difference when working with your apps.

Remember that in the case of annual payment, you benefit from a discount of more than 20% in your payment.



Paypal does not allow you to change a subscription that you have created with one paypal account to a different paypal account. For example, if you have created the subscription with your personal account and now you want to change it to your company account, it is not possible to do it directly. Paypal does not allow you to do that. This is a Paypal restriction.

For this reason, if you want to change your Paypal account, , you must follow these steps:

  1. Access to the website: click here

  2. Purchase the application with monthly payment method and when you pay and create the new subscription, use your NEW Paypal account. (You have already created the new subscription and now, let's delete the old one, so you do not have two subscriptions at the same time)

  3. Access to your "old" Paypal account and cancel the old subscription.


All the information stored in your app is maintained, nothing is lost.

Example: You created the subscription with your "Personal" account and now you want to change it to your "Company" account:

  1. Access to the website: click here

  2. Purchase the app on a monthly basis with your "Company" account. A subscription is created for your "Company" account.

  3. Login in Paypal with your "Personal" account (the old one) and cancel the subscription.

Your app or apps are now under your Paypal "Company" account instead of your "Personal" one.



If you have a card set up in Paypal and want to change information (for example, update the expiration date) or if you want to delete an old card and add a new card:

  • Access your Paypal account > My money > cards

  • Select the card you want to modify or delete, add a new card or whatever you need.



  1. Access your PayPal account

  2. Cancel the monthly subscription

  3. When we receive notification of the cancellation, your app will be canceled, but it will remain active and you will be able to use it until the expiration date.


If you have created a subscription in Paypal to pay monthly, the subscription is for several apps (for example cria + tienda + hotel) and you want to stop using any of them (for example hotel) , Paypal does not allow you to modify the subscriptions, so you must cancel it and create a new one.


  1. Access your PayPal account

  2. Cancel the monthly subscription

  3. Access to gespet.com (>> click here)

  4. Buy now the apps you want. You can buy annual or monthly, as you prefer.

Remember that in the case of annual payment, you benefit from a discount of more than 20% in your payment.

The data you have stored (customers, animals, sales, ...), by making this change will not be lost



After 30 days from the expiration date, the data stored in your app will be completely deleted and later we will not be able to recover it. During those 30 days, if you wish, you can buy your app again, keeping the data.


That is, if your app expires on March 10, you can buy your app again until April 10 and your data will be kept; But if you buy for example in May, the database will be empty, because it is deleted 30 days after the expiration date.



If you have any doubt, ask us and we will be happy to help you.










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