Communication, CRM and Marketing for pet business

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We’re thrilled to share with you the new CRM, Communication, and Marketing module. The world’s only one exclusive to pet businesses.

Discover the tool that will revolutionize your business! We’ve designed it with you in mind, to completely transform the way you manage communication with your customers.

It’s the most anticipated solution, the one that will mark a before and after in your daily routine: with it, you’ll see your bookings skyrocket, your customers turn into true brand ambassadors, and save hours on those little daily tasks like reminders and messages.

More than just a tool, it’s the perfect ally to propel your success and take your business to the next level. Are you ready for the change? 🚀

A one-of-a-kind solution. An exclusive CRM for pet businesses

The smart organizer for your business that helps you manage and improve your relationship with customers by centralizing all important information in one place.

Every user interested in your services is a great opportunity. Strategically managing your potential customers allows you to guide each user down the path they need to take to become a customer. This is key to increasing conversions and profits!

With good lead management, you can better understand their interests, give accurate and personalized responses, and offer the right value they are looking for. By keeping active follow-up, you transform initial interest into trust and loyalty towards your brand. In this way, you not only increase sales but also optimize your resources by focusing on those who are truly interested.

All communications are automatically recorded, and you can add more. You’ll see the timeline with all communications with that potential customer.

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Communication, communication, and more communication

Would you like to surprise your customers and their pets on their birthday with a special greeting?

Or do a personalized follow-up with those who completed a training course last month?

How about reactivating all those customers who haven’t visited your business in the last year with an irresistible promotion?

Or use segmentation to send an email with a specific promotion to all customers who have pets of a certain breed, gender, or age?

All of this and more, easily and quickly, with the perfect solution to keep your customers always connected and happy. Make every interaction count!

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Send reminders to your customers and prevent no-shows

Sending reminders to your customers is an essential strategy to ensure they don’t forget their appointments, which in turn optimizes your schedule and improves your business efficiency.

But your time is too valuable to waste on manual sends. You’ll be able to send reminders quickly and dedicate your time to what truly matters: growing your business and taking care of your customers so they feel valued.

In addition to scheduling reminders for Gespet to send whenever you want, for example, 3 days and 1 day before the appointment, now you can, on a single screen:

• Check appointments for tomorrow across all your business areas

• With just one click, send a reminder to their WhatsApp or email so they don’t forget their upcoming appointment

• These reminders will have the design and content you want, without needing to write it each time, as now, we also include templates

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We include Templates. Save time while strengthening your brand image

Imagine the peace of mind your customers will feel when receiving a personalized reminder reminding them of their upcoming appointment. Professional and with a design that reflects your brand’s identity.

Using templates for these reminders not only guarantees consistency in your communications but also strengthens your company’s image as organized and attentive.

Each reminder becomes an opportunity to connect, showing that you value their time and are committed to offering them the best experience.

Moreover, by automating this process, you save time and reduce the risk of mistakes, allowing you to focus on what truly matters: building lasting relationships with your customers and providing exceptional service.

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Using templates. The ultimate time-saver.

We’ve already talked about the benefits of using templates. Set them up once and use them whenever you like.

They are so advanced, that:

• They are multilingual. You can set up templates in different languages to send them to the customer in their preferred language.

  The language is automatically selected. If your customer Juan’s preferred language is French, when you send him a reminder, the French template will automatically be selected. (but if you prefer, you can select another one)

• You can configure the text you want and include fun emojis or icons

• The data auto-fills. For example, you can set it up so that the customer’s name, their pets, the appointment time, etc., will be filled in automatically.

• And the best part, if you want, they write themselves. GespetAI can suggest professional and attractive messages.

Introducing GespetAI. Gespet’s Artificial Intelligence

Your personal assistant, designed to maximize your time and efficiency

Forget about spending hours creating content and design. GespetAI uses Artificial Intelligence to suggest irresistible text for your emails, personalized reminders for your customers, and stunning designs.

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Presenting Gespet Connectors, the next generation of connectors

Powerful and extremely easy to use. Connectors are tools that you can integrate or embed elsewhere (your website, blog, social media, etc.)

Besides the online booking and appointment request connector that you already know. You can use it, for example, on your website or Instagram profile, allowing your users to request appointments at your business.

We introduce the new members of the Gespet Connectors family:

Gespet Contact Button

This connector is a powerful communication tool that allows your customers to contact you, improving your relationship with your customers and your business image, offering a flawless user experience.

You can configure the contact options you want. To include it on your website, simply paste a code and a contact button with all the options or channels you’ve chosen (WhatsApp, Line, Instagram, Facebook message, phone, etc.) will appear automatically.

It’s an ideal option to include in places where your customers may have more questions, such as contact forms, booking request forms, purchase forms, etc.

If you use Gespet’s online booking/appointment request system, just select the option Include Gespet contact button and it will automatically appear at the bottom right. You don’t need to do anything else, and your users will be able to contact you if they have any questions.

Gespet Customer Registration

For the quick registration of new customers and their pets, just use this connector. You can ask your customers to fill in their details and those of their animals themselves.

It doesn’t get any easier:

• Click on the Send Link button




• Your customer receives it, clicks on it, and fills in their details and their pets’ details




• They register in your Gespet account. Just check everything is correct and with one click, those customers and all their details will be added.

An action that will save you a lot of time since you won’t have to manually enter the data.

Keep reading

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Total Integration

Now, additional communication options, reminder sending, emails, and much more appear on the main screens.

When you check a customer’s record, make a new booking, check the planning... full integration.

These are just some of the new features, but if you want to see all of them, we invite you to try it for free.

Try it software for free Explore all the features

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