It’s an all-in-one management system designed for dog and cat boarding facilities. It allows you to manage bookings, stays, clients, pets and occupancy from any device, anywhere.
GESPET includes a Planner (calendar) and an Occupancy Map where you can easily view bookings, check-ins, check-outs and perform quick actions such as sending reminders or accessing pet and client profiles.
Yes. It includes an online booking system that you can share via link, QR code or embed into your website, blog or social media. It’s available in multiple languages.
Yes. You can access it from any computer, tablet or smartphone as long as you have an Internet connection. Your information is always updated in real time.
Yes. GESPET helps you comply with data protection rules by collecting customer consent and managing related information properly.
You can store contact details, pets, stay history, important notes, pick-up/drop-off info, feeding instructions, playtime preferences, veterinary information and much more.
Yes. You can schedule reminders to be sent automatically to your clients before their upcoming stays so they don’t forget.
It includes interactive reports on invoicing, expenses, profitability by products and services, occupancy, top-selling services, most used rooms, most profitable clients and pets, occupancy forecasts based on previous years and overall financial results.
Yes. You can personalize your currency, taxes, country, time zone, invoice numbering and all your billing and commercial data.
The Hotel module manages overnight stays (days/nights), while the Daycare module manages short-term stays that can be billed by hours or minutes. It’s ideal for daytime facilities and pet sitters.
Yes. You can import your information into GESPET easily and at no extra cost, making the switch from your previous system smooth and hassle-free.
We constantly work on improvements and new features. All updates are free. You will always have the latest version at no additional cost, and you don’t need to do anything—updates are automatic.
No. You only need an Internet connection and a web browser (Safari, Firefox, Chrome). The system works entirely in the cloud—no installations required.
You don’t have to do anything. Your information is always updated in real time, and you can access it from all your devices.
Yes. If you offer multiple services (hotel, daycare, grooming, transport, etc.), you can activate the modules you need. They’re fully compatible and share all information.
Just like a human hotel. You can register entries and exits quickly, view active stays, manage available rooms and send notifications to clients.
Yes. You can add additional services to any stay—special feeding, extra playtime, custom add-ons and more.
Absolutely. It becomes your personal assistant, helping streamline your workflow. For example, before confirming a booking, it warns you if a client has unpaid invoices or a history of cancellations. Before sending a message, it checks whether the client accepted communication consent (data protection), and much more.
Yes. You can link as many pets as needed to one client, apply additional-pet pricing and manage single- or multi-pet stays easily.
Yes. Configure your documents and contracts, and all client and pet data will be auto-filled. The contract appears exactly when you need it—when creating the booking, check-in, sale, etc.
Yes. You can choose whether to bill by days or nights. You can also set a maximum check-out time, and the system will automatically add an extra day/night if that time is exceeded.
Yes. You can record cleanings, maintenance tasks and more for each facility area.
Yes. The occupancy report lets you view all boarded pets within a date range along with their owners’ details. You can print or email the report directly.
Yes. You can send invoicing, expenses, financial results, unpaid invoices and any other required reports directly to your accountant from GESPET.
Yes. Using the CRM, Marketing and Communication module, you can customize templates, set them in different languages and adjust their style to your liking.
Yes. With the CRM, Marketing and Communication module, you get access to GESPET AI, an assistant that suggests professional and effective messages for your emails, WhatsApps and much more.
Yes. With the GESPET Client Registration Connector, clients can enter their own details and their pets’ information. It saves you a great deal of time.
No request is automatically rejected. You decide whether to accept or decline. You might want to offer an alternative or find a solution to fit the booking. You’re in full control.
You can assign each room a name and color to identify them more easily. For example: green rooms have a garden, red rooms are for cats, blue rooms are for large dogs, and so on.
It’s a common issue in pet hotels. A great way to reduce it is by sending reminders to clients so they don’t forget their bookings. With GESPET, reminders are sent automatically.
You can identify pets with colored tags or flags. A small colored circle appears next to their name so you can recognize them instantly. For example: red = aggressive, green = hyperactive, blue = fearful.
When adding a booking, simply select when you want reminders to be sent (e.g., 3 days before and 1 day before), and GESPET handles the rest automatically.
You can create specific rooms or kennels for certain types of pets and identify them with colors. For example: red rooms are larger—ideal for hyperactive animals. Pets can also be flagged individually with color tags to help you manage them safely.
You can tag clients with colored flags. A small color indicator appears next to their name. For example: red = unpaid invoices, green = frequent no-shows or late arrivals, blue = VIP clients who receive special attention.
Requirements vary by country, so check with your local authorities. Generally, they require detailed information about boarded pets and their owners. GESPET allows you to generate this registration book through the Occupancy Report.
To avoid confusion, duplicate bookings and occupancy issues—especially during peak season—it’s highly recommended to use a reliable management system. GESPET checks availability before confirming any new booking to help prevent errors.
We recommend choosing a system that offers complete pet and client management with a strong focus on occupancy, which is the core of any pet hotel. GESPET includes online bookings, automated reminders, client/pet registration tools and the most complete reporting on the market.
To avoid confusion, duplicate bookings and occupancy issues—especially during peak season—it’s highly recommended to use a reliable management system. GESPET checks availability before confirming any new booking to help prevent errors.
Your contract doesn’t need to be long, but it should cover key aspects such as stay conditions, check-in/out times, cancellation policies, veterinary emergencies and responsibilities. GESPET lets you design your own contracts easily: they auto-fill with client and pet data and appear exactly when you need them.
This is a complex task but it’s essential for any pet hotel. GESPET shows current occupancy, future estimates based on previous years and detailed profitability reports for clients, pets, products, services and even room usage.
