New features included and user suggestions

---

New features added in September

The Gespet team members are unstoppable. Made up of professionals from the pet sector in more than 50 countries, they help us gain a broad perspective of the industry, its management needs, and how it is evolving.

Successful businesses can’t afford to fall behind — they need to stay “up to date,” anticipating their clients’ needs in order to offer the best service and build loyalty.

If you’re already part of the Gespet team, you know this. And if not, here’s the inside scoop.

We carefully evaluate every suggestion to try to include it. We know it may take some time from when you send us your idea until it’s implemented, but please understand that for us, software stability and quality are top priorities.

We will never add a new feature without subjecting it to thorough testing. As a professional, you need a reliable system, and we can’t risk failures by rushing a new feature into production.

On top of that, the system is used by many users across different countries, with different languages, legal requirements, and invoicing rules… as you can imagine, it’s no easy task.

We sincerely appreciate your suggestions and feedback — they help us a lot to keep improving. Here are the new features we’ve included in September:

NEW HOTEL PLANNER VIEW

• The planner tool will now include a more modern layout, displaying pet names directly on the booking for easier visualization.

• Completed stays (shown in gray) are now displayed.

• When clicking on a completed stay (shown in gray), the stay details are displayed.

• The planner view now includes quick actions that will save you a lot of time. You can directly:

  
     Delete    Cancel    Edit    Send reminder    Make check-in    Make Check out
  
  

  • Delete that booking or check-in

  • Cancel that booking to keep a record of the reason and send a cancellation confirmation to the customer

  • Open the details of that booking/check-in to view and edit or update it

  • Send the reminder for the booking so the customer won’t forget it

  • Convert the booking into a check-in , i.e., make the hotel check-in

  • Check out of the hotel. You can choose to:

    • Just check out

    • Check out and invoice

    • Or check out and invoice in PetShop to add products and other services

IMPROVEMENTS IN PLANNER OR SCHEDULES

• In the Daycare, Grooming, and Training planners, an improved view for mobile devices.
  Now in the Settings > Planner option, you can configure whether you prefer the adaptive view or the classic (desktop) view for mobile devices..

• In the Daycare, Grooming, and Training planners, when clicking on a completed service (shown in gray), the service details are displayed.

• In the Veterinary planner, when clicking on a completed consultation (shown in gray), the consultation details are displayed.

🚧 IN DEVELOPMENT:

• New Planner option for the Breeders module, showing all heat cycles, matings, expected births, actual births, and scheduled puppy deliveries.

• In the Daycare, Grooming, Training, Veterinary, and Hotel planners > New option to Print the planner.

• In the Nursery, Grooming, Training, Veterinary, and Hotel planner pages > New quick-add option for appointments/bookings

• Option to set up non-working days or holidays so they appear highlighted in the planners.

E-INVOICING

We’ve added new packages for Verifactu and TicketBAI electronic invoicing. This way, you can choose the one that best fits your business needs.

In development: It’s now possible to select whether you want to issue a full invoice or a simplified invoice.

SCREENSHOTS NOW ALSO IN FRENCH

You can now view Gespet’s main screens in French in the screenshots section.

View screenshots in French

ONLINE BOOKINGS

In the online booking form, we’ve updated the consent message for communications to make it clearer and more precise.

USER HELP

On the service configuration screen, we’ve added extra information about product setup.

NEW ICONS

We’ve added new icons for product categories and veterinary categories.

Would you like to send us a suggestion or comment? We’d love to hear from you.
It’s really easy — just click on the green SUPPORT button in the bottom-right corner of Gespet and send us a ticket with your suggestions to the dedicated support team for Gespet members.

Try it for free

Did you find it interesting?
If you have any questions, you want to propose that we write a help guide or a post on a topic or you just want to chat with us, don't hesitate. We are delighted to talk with you and get your opinion.