Send special-occasion messages like birthdays or welcome greetings through WhatsApp.

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New feature: send birthday greetings via WhatsApp to customers and pets

You can’t imagine the positive impact that sending birthday greetings to your customers—and especially to their pets—can have on your business.

It makes them feel special and valued, as it shows that your company focuses not only on sales, but also on strengthening relationships.

There are other occasions where sending personalized messages is also highly effective, such as welcoming new customers.

And what about customers who haven’t visited your business for a long time?
Sending a re-engagement or reactivation message is truly effective.

A heartfelt “we miss you” message can encourage them to consider returning to your business.

Sending these personalized messages is an effective strategy to improve communication and foster loyalty, because it shows genuine interest and closeness.

Using Gespet’s CRM, Communication and Marketing module, doing this is extremely easy.

Until now, these messages could only be sent by email, but now you can also send them via WhatsApp.

Send birthday wishes to pets and customers via WhatsApp

Includes advanced configuration

You can configure the template with the text, emojis and format you prefer and include template text placeholders so customer, pet, date, time or service data are automatically replaced.
You’ll save a huge amount of time by using templates!

Includes Gespet AI, Gespet’s Artificial Intelligence virtual assistant.

Not sure what text to use? Want a professional suggestion for an eye-catching message your customers will love?

Tell Gespet AI which style best fits your business and it will generate a personalized recommendation.

Template to wish a pet a happy birthday via WhatsApp

Benefits of sending these messages to your customers

It increases their trust and helps turn them into loyal followers of your brand.

• Humanizes your brand: these messages communicate empathy and appreciation, helping customers perceive your brand as approachable and friendly.

• Keeps you top of mind: by sending periodic messages, your business stays present without being intrusive. It’s a subtle way to remind customers you’re there.

• Encourages action: a “we miss you” message can inspire a customer to return, while a birthday greeting can create an emotional connection that, over time, makes them more likely to choose your brand over others.

• These messages create an emotional bond that not only improves service perception, but also drives customers to become more loyal and recommend your brand.

Try it free

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