Pet Business Scheduling Software: Business Hours, Holidays and Non-Working Days

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We would like to introduce a set of features that we are confident will make a real difference to the way you work.

Your schedule, business hours and closed days are now connected

In a pet business, certain situations happen almost every day: someone tries to enter a booking outside your opening hours, an appointment falls on a public holiday, a delivery is scheduled on a closed day or a pet hotel check-out needs to be reviewed more carefully.

Until now, many of these situations depended on your team's memory, manually checking the calendar or correcting an error after it had already happened.

With the new Business Hours, Non-Working Days and Planner settings, Gespet takes another step towards helping you work with a smarter, clearer schedule that matches the reality of your business.

The goal is simple: fewer mistakes, fewer manual checks and greater peace of mind for your team.

In Settings > Business hours, you can configure your business hours and non-working days.

Everything starts with a clearer configuration area

Gespet now includes one unified configuration area for managing:

This allows your pet hotel, daycare, grooming salon, veterinary clinic, dog training center, pet shop or breeding business to work with much more consistent rules.

Best of all, the settings do not stay isolated: Gespet uses this information in the planner, daily work screens, date selectors and Online Bookings.

Business hours: continuous, split, flexible or strict

Every business works differently. Some grooming salons open from 9:00 to 14:00 and from 16:00 to 20:00. Some pet hotels accept check-ins only in the morning and check-outs in the afternoon. Veterinary clinics may have very specific hours, while dog training centers may operate only on certain days.

That is why you can now configure your business hours much more precisely:

• Configure them by business area, because your veterinary clinic may have different hours from your grooming salon.

• Enable or disable specific days of the week.

• Define continuous hours, such as 09:00 to 18:00.

• Define split hours, such as 08:00 to 14:00 and 16:00 to 20:00.

• Use the same schedule for every business area or configure each app separately.

What happens when you try to add an appointment or booking outside that area's business hours?
You decide whether you want to:

This difference is important. Some businesses need flexibility, while others prefer a strict rule to prevent any mistake. In Gespet, you can choose how you want to work.

Non-working days: holidays, closures and exceptions under control

You can also configure non-working days for each business area. For example:

• You can mark 1 August as a non-working day for your grooming salon because you will not be providing grooming services that day.

• At the same time, you may still provide veterinary services or allow check-ins and check-outs at your pet hotel.

This way, each area can have its own configuration based on how it actually operates.

And if the non-working days are the same for every area, you do not have to configure them one by one. Set them up in one area and they can easily be copied to the others.

Examples of non-working days:

The configuration is highly flexible: you can define non-working days as exact dates, dates that repeat every year or date ranges. For example:

• December 25 every year.

• August 15 every year.

• September 1 to 15 for a vacation closure.

• A specific day for facility maintenance.

You can also decide whether a non-working day applies to every area of your business or only to some of them. For example, you could close the grooming salon for one day while keeping the pet hotel open, or block pet shop deliveries on a specific date while continuing to provide other services.

What happens with pet hotel stays?

Pet hotel stays can last several days, so the check-in date, check-out date or an intermediate day may be a non-working day or public holiday.

For example:

• A stay runs from July 1 to July 30.

• You have configured July 7 as a non-working day.

In this case, Gespet displays a warning to let you know that the stay includes a day you have defined as non-working.

Gespet AI included

To save you valuable time, simply select the country and Gespet will automatically configure that country's fixed public holidays.

Improved planner visibility

In addition to configuring the time range you want to see on screen, such as 09:00 to 21:00, you can now see your actual working hours as well.

For example, if your working hours are 09:00 to 14:00 and 16:30 to 20:00, your working time will be highlighted in a different color.

The same applies to non-working days: they are marked in the planner so you can see them before moving an appointment, changing a booking or scheduling a delivery.

Warnings and blocks on daily work screens too

This update is not limited to the calendar. It also affects the screens where you work every day.

For example:

• Pet hotel and daycare bookings, check-ins and check-outs.

• Grooming and dog training appointments and services.

• Veterinary appointments, services and consultations.

• Pet shop sales deliveries and incoming orders.

• Puppy deliveries.

• Pet transport planning and delivery date changes.

If you select a non-working date or a time outside the configured business hours, you will see a warning or the action will be blocked, depending on the setting you chose.

This reduces common errors: an appointment on a closed day, a pet hotel check-out outside business hours, a pet shop delivery on a public holiday or a puppy delivery on a day when the business is closed.

This update also applies to online bookings and appointments

We have also applied this update to your online booking and appointment page. As you already know, you can configure business hours by area so customers can choose the days and times available when requesting services, appointments, check-ins or check-outs. For example:

• For pet hotel check-ins, customers can choose Monday to Friday from 12:30 to 17:00.

• For check-outs, customers can choose Monday to Sunday from 12:00 to 14:30 and 16:00 to 18:00.

• For grooming appointments, customers can choose a morning or afternoon slot without selecting a specific time.

• For veterinary services, customers can choose any time because the service is available 24/7.

You can now also decide whether customers should be blocked from requesting a booking, appointment, check-in or check-out on a date you have configured as non-working.

Every business is unique, and Gespet gives you the flexibility you need

You know your business better than anyone, which is why you need flexibility when managing it.

Gespet is used in 59 countries by professional users exclusively from the pet industry.
The feedback shared by members of the Gespet team, professionals working around the world, gives us an impressive global view of the pet business. Better knowledge leads to better processes and better solutions adapted to the real needs of professionals.

Some industries, including the pet industry, had been overlooked and were thought not to need professional business solutions because they seemed simple to run.

We know from the inside that running a pet business requires dedication, effort and careful management. It needs high-quality, advanced solutions that are fully specialized for the industry.

A simple calendar is not enough. Providing a quality service to customers and their pets is a double responsibility that requires careful management and highly optimized processes to make the best use of your valuable time.

Thanks to everyone who sends us suggestions and feedback every day, these new features are now available. They are not just about "colouring parts of the day in a calendar" or "showing a warning"; they provide professional management, highly precise team organization, fewer errors and the time savings that a professional like you needs:

Try Gespet for free

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If you have any questions, you want to propose that we write a help guide or a post on a topic or you just want to chat with us, don't hesitate. We are delighted to talk with you and get your opinion.