Sending reminders to your customers is an essential strategy to help them remember their appointments, optimise your schedule and improve the efficiency of your business.
Imagine the peace of mind they feel when they receive a friendly, professional message reminding them of their next appointment, with a design that reflects your brand.
Using templates keeps your communications consistent and reinforces the image of an organised, attentive business. Automating the process saves time and reduces errors, so you can focus on building lasting customer relationships.
Do not let customers forget their appointments: make them feel valued with effective, personalised reminders.
For your customers to not forget their appointment in your business, you can send them some reminders. For example, you can notify them 7 days before, 2 days before, 1 day before, ... as many as you want.
It is available for Hotel, Daycare/Nursery, Grooming, Veterinary, and Training software. So you can send clients reminders of their upcoming:
Appointments at your grooming salon
Appointments at your veterinary
Reservations at your hotel
Reservations at your daycare
Appointments at your training school
Delivery of puppies (breeding)
Delivery of products from your pet shop
It helps you with:
Reduce failed appointments at your business
Avoid periods of inactivity of your employees
Build loyalty to your customers and improve their experience
Enhancing the image of your business
Manually sending reminders is a very complex task, especially if you have a large volume of appointments. That is why our software, makes the send them automatically, so that you do not have to do it.
You can send them from several places. To make managing your business easier, Gespet includes this option wherever you need it most:
Review the day's appointments and send personalised reminders from the agenda.
Filter upcoming appointments from all areas and send the reminder with one click.
Open the appointment details and send its personalised reminder directly.
You can send reminders by email and, if you have the CRM, Marketing and Communication module, additionally by WhatsApp.
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