DOCUMENTS AND CONTRACTS



You can set up documents and contracts for your busines and be able to print or send them by email so your customer can sign them. For example:

  • A document with the conditions of stay at your hotel to deliver to the customer at check-in

  • A document with the service conditions to deliver to the customer before providing a new grooming service

  • A document with the changes and returns policy to deliver to the customer at the moment of selling a puppy

  • Etc.


Whenever you need, you can access the Tools > Documents & Contracts option to print a document and give it to your customers, but if there are documents or contracts that you send regularly at a specific moment, you can configure it in the software and save a lot of time.

For example, before a stay or a service, I always send to the customer a document with recommendations and tips prior to the stay/service. Or whenever I sell a puppy, I fill out a sales contract with all the conditions, warranties, etc.

In this case, if you want, the software will show you the documents at that exact moment (when making a sale, a booking, a check-in, ...) so you can print it or send it by email directly, without the need to go to the Documents & Contracts option.

You can achieve this by specifying a type for the documents and contracts you have configured in the software.


The available types of documents are:


Type Software When it appears
Booking Hotel and Daycare
Breeding
When making or editing a booking
When booking a puppy
Check-in Hotel and Daycare When making or editing a check-in
Check-out Hotel and Daycare When making or editing a check-out
Appointment Grooming and Training When making or editing an appointment
Service Grooming and Training When making or editing a service
Sale All When making or editing a sale/invoice
Privacy All In the Privacy options
When adding a new Customer or Supplier
Purchase PetShop When making or editing a purchase from a supplier
Other All ---

To add a new document or contract, you just have to click on the ADD button. A pop-up window will appear:



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