
When it is easy for customers to request an appointment or a booking, the chances of them actually completing it rise dramatically. And when that process also fits the way your business really works, everything improves: fewer questions, fewer mistakes, fewer unnecessary calls, and more time to focus on what matters most.
That is why we keep improving Gespet’s online appointment and booking request system. It is a free tool you can activate for your pet business and use on your website, share via WhatsApp, display with a QR code, or promote on social media to receive requests in a simple, professional way.
The goal is simple: help your customers book more easily while giving you much more control over how, when, and what information they send you.

Until now, you could already receive online requests quickly. But with these new features, the leap forward is significant: this is no longer just a form. It is a truly useful booking page for your daily operations, and a much more convenient experience for your customers.
You can now configure the available time range with much greater precision. This applies both to check-ins and check-outs in pet hotels and daycares, and to service dates and times in grooming, training, and veterinary businesses.
For each business area, you can choose whether you want to offer:
Full availability. Customers can select any time.
Morning or afternoon slots, without asking the customer to choose an exact time.
A specific schedule. For example, check-ins Monday to Friday from 10:00 to 18:00 and check-outs Monday to Saturday from 10:00 to 13:30.
For specific schedules, you can also define precise intervals, such as every 30 minutes, so customers can choose whether they want their appointment at 9:00, 9:30, 10:00, 10:30, and so on.
Schedules can also be continuous, for example Mondays from 08:30 to 14:00, or split, for example from 10:00 to 13:00 and from 17:00 to 19:30.
The result is powerful: your customers only see what you truly want to offer, and you dramatically reduce requests outside the hours that actually work for you.
Another key improvement is minimum notice. If you do not want customers booking a grooming appointment for tomorrow or making a reservation with too little notice, you can now set that up easily.
You can also set a maximum booking range. This is especially useful if you do not want to open your calendar too far in advance. For example, you might allow hotel bookings up to 18 months ahead, but limit grooming bookings to just 3 months.
Holidays & non-working days. Very soon, you’ll be able to "block" specific dates
so customers can’t select days you’ve marked as holidays or non-working in your business.
Fewer mistakes, less back-and-forth, and a smoother, more premium booking experience
for your customers.
Very often, the problem is not getting the request. The real problem is that it arrives incomplete. Then you have to ask again, call, write messages, and waste time. We have improved that too.
You can now request much more information directly in the online form, both from the customer and from their pets.

In addition to the information you could previously request from your customers, you can now also decide whether to collect their:
Full address.
ID number, tax ID, passport or equivalent.
Date of birth, very useful for marketing and loyalty campaigns.
Additional phone number.
Additional email address.
In addition to the information you could previously request about your customers’ pets, you can now also choose whether to ask for:
Microchip number.
Passport.
Date of birth.
Whether the pet is neutered or spayed.
Weight and size.
Veterinary information.
Notes.
This is especially valuable for pet hotels, daycares, veterinary clinics and grooming salons, because it helps you prepare the service better, project a more professional image, and reduce the back-and-forth after the request comes in.
If you use the transport module, you can now decide whether to show this option so customers can request home pick-up and/or delivery directly from the booking page.
That small detail can make a big difference. For many customers, making pick-up or delivery easy could be exactly what convinces them to choose your business over someone else’s.
That is the real difference. We are not talking about a basic, rigid form. We are talking about a professional online booking page for pet businesses, adaptable to the way you work and designed to generate more useful, better-qualified requests.
Gespet lets you activate it for free and use it however you prefer: embedded on your website, shared via WhatsApp, linked from social media, or even displayed as a QR code on your front desk, window, or printed materials.
The easier you make it for your customers, the more opportunities you will have to turn visits, messages and enquiries into real bookings.
Because it does not just help you get more bookings. It helps you get better ones: with more information, more order, better alignment with your schedules, and far less manual work afterward.
At Gespet, we keep building practical, powerful tools designed for the real daily work of pet professionals. And this improvement does exactly that: it helps you sell more, stay better organized, and project a much more professional image from the very first interaction.
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