SETTINGS AND TEMPLATES


You can customize the messages you want to send to your customers—reminders for upcoming appointments, birthday greetings, or confirmations of reservations, for example.

There’s no need to write the text every time; you can save it as a template, which will save you a lot of time.

Additionally, this ensures your emails are consistent and professional, offering a better customer experience with a consistent format and your business's unique style.

These templates can be multilingual, include auto-filled data, and leverage Artificial Intelligence:


TEMPLATES

MULTILINGUAL

WITH AUTO-FILLED DATA

POWERED BY ARTIFICIAL INTELLIGENCE


. Templates

Set up different templates for emails, appointment reminders, cancellations, confirmations, customer and pet birthday greetings, and more.


. Multilingual

You can create templates in different languages and set each customer’s preferred language to send messages in their language of choice.


. With Auto-Filled Data

If you wish, placeholders like customer names, pet names, date/time, etc., can be replaced automatically. You simply define where the information should appear, and when the message is sent, it’s filled with the specific customer’s data.


. Powered by Artificial Intelligence

We’ve integrated GespetAI, your personal assistant designed to maximize your time and efficiency.

Forget spending hours creating content and designs. GespetAI uses Artificial Intelligence to suggest compelling email content, personalized reminders for your customers, and more.






You can configure:

  • Emails

  • Reminders

  • And automated reminders



1. Configure Emails

Set up all the emails sent from the software:


Business or Transactional Emails

Emails sent for daily business actions: confirming or canceling an appointment/reservation, sending a pedigree, a veterinary prescription, etc.

Occasional Emails

Emails sent on specific occasions, like wishing a customer or pet a happy birthday or welcoming them to your business.

General Emails

Other emails you wish to configure and send to specific customers. You decide when to send them.



2. Configure Reminders

Send reminders for upcoming appointments, deliveries, consultations, etc. You can send reminders to customers via:


WhatsApp

Email



3. Configure Automated Reminders

Schedule automated reminders to notify customers about upcoming appointments, deliveries, consultations, etc. You decide when they are sent (7 days before, 2 days before, etc.).








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