Our CRM provides powerful reports that gather all the information you need about prospective clients, current customers, animals, segments, and much more. Want to segment your customers by location? Check animals by breed or gender? Track inactive customers from a specific date? Everything is possible!
And not only can you analyze the data, but you can also take massive action. For example, send a personalized email to all the customers who haven’t visited your business in over a year. It’s as simple as selecting them, setting up your message to match your style, and sending it with just a few clicks.
💡 Save yourself the hassle and take your communication to the next level with reports designed to drive your business forward.
In the Reports menu, you’ll find them all. When you select one, you can use the
available filters to narrow your search—for instance, selecting only animals of
a specific breed or age.
You can:
Print the report and send it via email by clicking the button.
Select the customers you want to send an email to and click the button.
Create a new email by writing your text and designing it however you like.
Choose a template if you’ve already set one up. For example, you can choose the "We Miss You" template to send to customers or pets who haven’t visited your business in a while.
Access the Create and customize your templates option to set up new templates that will be saved for you to reuse whenever you need them.
For example, sending emails to customers who haven’t visited your business in a while is a powerful strategy because:
It allows you to recover inactive customers. It’s an opportunity to reconnect with customers who have stopped visiting your business and remind them of the services or products you offer.
Offering promotions, special discounts, or introducing new services in the email can motivate these customers to return, generating additional revenue.
It makes customers feel valued and cared for, strengthening their connection with your brand.
A simple email can be the first step in transforming a forgotten customer into a regular one again—without any extra effort on your part, since Gespet will handle identifying and showing you those inactive customers/pets and sending them messages in a simple and personalized way.
