It’s a connector, meaning an option that you can integrate or embed in other places (your website, blog, etc.)
This connector is a powerful communication tool that allows your customers to contact you, improving the relationship with your customers and the image of your business by providing a seamless user experience.
You can configure the contact options you want and choose where to include it, for example, on your website.
Moreover, it’s an ideal option to include in places where your customers might have more questions, such as contact forms, booking request forms, purchase forms, etc.
If you’re using the Gespet online booking/request system, all you need to do is check the
option Include Gespet contact button and it will automatically appear in the
bottom right corner. No further action is required, and your users will be able to contact
you if they have any questions.
TIPS AND TRICKS FROM GESPET
Why is it crucial to have visible contact options on your website/blog/social media?
Direct contact options on your webpage are much more than just a feature: they are a powerful tool to boost sales and enhance the user experience! When a potential customer can resolve doubts in real-time, their trust increases, and with it, the likelihood of completing the purchase, booking, or whatever action they are undertaking.
Imagine a customer who is about to book an appointment at your business, but they have a question. If they can contact you, it’s much more likely that they will complete the booking with you rather than going elsewhere for that service. Not only do you offer fast service, but also personalized service, creating a positive and memorable experience.
In short, with clear and accessible contact options, you gain customers, increase satisfaction, and strengthen your brand.
You can configure your contact options. Simply enter your WhatsApp number, Telegram, Instagram username, WeChat, etc., and click the button.
On the right, you will see a preview of the button and the contact options you’ve chosen.
It’s ready to use. Now, all that’s left is to place it where you want it.
You can integrate it into your website or blog. For example, if you want it to appear on your website in an option called "Contact Us," it’s very simple:
In Gespet > in the same option Tools > Gespet Contact Button > 3. Integrate it
into your website select the language you want. For example, Spanish.
In the source code of your website or blog, in the place where you want it to appear, for example, in "Contact Us," paste the code you just copied.
The Contact Button will immediately appear, and your customers, by clicking on it, will be able to contact you, send you a message, etc. quickly.
If your website is in multiple languages, you can repeat the same process by selecting English, for example, and pasting the code in your website’s "Contact Us" section.
You can use as many buttons as you want. You can use it on your website in 3 languages, on your blog in another language, etc. wherever you want.
It’s very easy, if you want to modify your WhatsApp number, remove, for example, your
Instagram username, or add your Telegram phone number, just go to Tools > Gespet
Contact Button > 2. Configuration, make the necessary changes, and click the
button.
It will be updated automatically on your website/blog, without needing to change anything on your website/blog.
To make adding customer and animal data even easier for you, by using the Gespet Connector Customer Registration, you can ask your customers to fill in their own data and their animals' details.
Customers can fill in their personal and contact information
And additional information
All you need to do is review it, and if you wish, approve it so that it’s added to your customer database. This will save you a lot of time, as you won’t have to manually enter the data yourself.
When your customers fill in their information, it will remain pending until you confirm it. Once confirmed, the customer/animal will be automatically added.
It’s super simple. You can just send them the link to the form for them to fill out:
On the main screen or Magic Desk
Click the button
TAGS:
Pet booking management | Effective communication for pet businesses | Pet appointment management | Email campaigns for pet shops | Customer loyalty in pet stores | WhatsApp marketing for veterinary clinics | Automatic reminders for pet appointments | CRM for dog groomers | Marketing strategies for dog trainers | Promotion of pet products
