GENERAL TIPS

¿How does WhatsApp work in the software?

You can send WhatsApp messages directly from Gespet, by clicking on the WhatsApp number of a customer, supplier, employee, ...

IF YOU'RE USING A MOBILE DEVICE

1. You need to have the WhatsApp app installed in your device

2. Just click on the WhatsApp number of a customer, supplier, employee

   
   
   

   

   

3. The mobile app will open with the number of that user so you can send the message

IF YOU'RE USING ANOTHER DEVICE  (for example a computer), You can do it in 2 ways:

1. Using Whatsapp Web:

   • Open WhatsApp Web on your computer (Read on to learn how)

   • Just click on the WhatsApp number of a customer, supplier, employee

     
     
     

     

     

   • WhatsApp Web will be opened with the number of that user so you can send the message

2. Using the Whatsapp official app:

   • You need to have the WhatsApp app installed. (Read on to learn how)

   • Run or start the WhatsApp app

   • Just click on the WhatsApp number of a customer, supplier, employee

     
     
     

     

     

   • Whatsapp app will be opened with the number of that user so you can send the message

These requirements are mandatory by WhatsApp because it currently does not allow the direct sending of messages from other Apps or web pages; It should always be through the WhatsApp app or using WhatsApp Web version.

For the same reason, the phone must have the format required by WhatsApp, including the country code.

In Gespet app, next to the word WhatsApp appears a question mark, which warns you about that requirement.

View the complete list of country calling codes

WhatsApp Web is an official WhatsApp service. It's just an extension of your WhatsApp account to be able to use WhatsApp in your desktop or laptop. Using WhatsApp Web, the messages you send and receive on your computer and your phone are synchronized and you can see them on both devices.

WhatsApp Web is not a new account of WhatsApp, it is the same account, but it allows to use WhatsApp also from the computer

NOTE: WhatsApp Web is available only for Android, iPhone 8.1+, Windows Phone 8.0 and 8.1, Nokia S60, Nokia S40 EVO, BlackBerry and BlackBerry 10 smartphones

1. Visit web.whatsapp.com on your computer.

2. Open WhatsApp on your phone

3. On Android: in the Chats screen > Menu > WhatsApp Web

4. On Nokia S60 and Windows Phone: go to Menu > WhatsApp Web

5. On iPhone: go to Settings > WhatsApp Web

6. On BlackBerry: go to Chats > Menu > WhatsApp Web

7. On BlackBerry 10: Swipe down from top of the screen > WhatsApp Web

8. On Nokia S40: Swipe up from bottom of screen > WhatsApp Web

9. Scan the QR Code on your computer screen from your phone

Minimum requirements to enjoy WhatsApp Web:

• You need to have an active WhatsApp account on your phone.

• You need to have a stable internet connection on both your phone and your computer.

• You need to use the latest version of Chrome, Firefox, Opera, Safari or Edge as your web browser on your computer.

More info: https://www.whatsapp.com/faq/en/web/28080003

1. Visit the official Whatsapp page: whatsapp.com  

2. Select the option Download on the top mennu

3. Install the app